FAQS

How long will it take to get my order?

Print on Fabric sells made-to-order items. The time it takes us to despatch your order will depend on what you have ordered. An estimated despatch date is provided during checkout.

  • The ordered items are dispatched within 1-5 working days.
  • Orders containing a mixture of stock and non-stock items will be despatched together once all items are complete.

 

What carriers do you use?

DHL Express worldwide shipping. Orders made within India are shipped through local courier facilities.

Where are your fabrics sourced?

Our fabrics are sourced from manufacturers and distributors within Asia and we can also source from any other country.

What type of inks do you use?

All of our printers are setup to use 8 colour water based pigment inks. The inks that we use do not contain any harmful substances.

Where is Print on Fabric based?

Print on Fabric is based in New Delhi NCR region, India, but we ship to thousands of customers worldwide.

What type of files can I upload?

You can upload your design as a JPG, BMP, GIF, TIF & PNG files up to a maximum file size of 100MB.

What colour mode should I use?

Please use a RGB colour mode. For best results we recommended saving your file using the sRGB colour profile, specifically, the sRGB v4 Preference.

Why should I not use a CMYK colour mode?

Print on Fabric do not use a CMYK printing process and our printers are setup to print from RGB images. A CMYK proof will give you a rough idea of how your design will print. For example, greens and pinks are duller in CMYK than RGB, but our process has a wider gamut than a traditional CMYK.

Why does the preview appear blurry?

Your artwork is resized so that it downloads faster in the online preview. This may appear blurry in the preview but we will use your original file when printing.

I am uploading a large file but am experiencing difficulty?

If the image is large and high resolution, we recommend reducing the resolution to 180 DPI and re-uploading as a high quality JPEG. Alternatively, you can send us the file to us using WeTransfer or using email: support@printonfabric.shop. Our customer service team revert back to you.

Can I print photos?

Yes, you can print photos on fabric.

If create my own fabric, do my prints remain private?

When you upload a file to Print on Fabric it will be used only for the purpose of fulfilling your order and will not be shared with any third parties. Please read our Privacy policy for further information.